Maintenance Agreement Pricing

An agreement buys scheduled visits, not repairs. Each visit is inspection, cleaning, adjustment, and a written record of the equipment's condition. Labor for those tasks is inside the fee; parts are not, and a fault found during a visit is quoted as a repair, separately, as on a one-off call.

The difference from calling when something breaks is who sets the timing. A breakdown call happens when the machine decides, often at the worst point of the season, and starts with a diagnostic on equipment nobody has seen before. Under an agreement the spending sits on a known schedule, the technician already knows the units and their history, and wear is found while it is still a part on a list rather than a machine that has stopped. That is predictability, not immunity: equipment on a plan still fails, only less often unannounced.

Monthly versus quarterly is a question of load. A commercial kitchen with grease, heat, and daily run time needs shorter intervals than a residential heat pump. An agreement does not make old equipment young; if a unit is near the end of its life, the plan should say so instead of collecting fees on it.